A warm and sincere welcome gives a sense of caring and makes people feel appreciated, as well as making them feel that they have made a good choice in using a business in preference to others. Nurturing these relationships is a crucial part of growing a successful business – this takes time, commitment and enthusiasm.
A welcome goes beyond words, it creates a feeling of caring and gives a sense of pleasure. A sincere welcome reaches out and positively pulls students in to the hospitality environment they have chosen and makes students feel like they have made a good choice.
If you will be the first person greeting new friend, put on a smile for them when they arrive. Smiles indicate warmth and friendliness and can make people feel more comfortable. If your friend is greeted with a happy gesture, they are more likely to feel happy.